Account and Data Deletion
You can fully delete your Teknedeyim (com.teknedeyim.app) account or keep the account while requesting deletion of some or all attributable data.
Delete the full account
In the app, open Profile > Delete my account, read the warnings, and complete the on-screen confirmation. Cancel any active future booking first. When deletion completes, sessions are closed and the account can no longer be used to sign in.
On the web: sign in at teknedeyim.com, open the My Account page and follow the "Delete account" steps.
If you cannot access the app, email support@teknedeyim.com with the subject "Account deletion request" and include your registered email address or phone number.
Accounts with a host profile or host application are completed by support — through deletion or de-identification — after reviewing documents, bookings, payouts, ongoing obligations, and legally retained records.
What full account deletion does
Profile name, email, phone, and the user account are removed from active use.
Google/Apple sign-in links, active sessions, push tokens, and sign-in-code records linked to the account are deleted.
Fishing posts, comments, likes/votes, favorites, reviews, notifications, reports, and blocks are deleted.
One-to-one message threads and support tickets are removed. Trip-group message text, location, and media are deleted, and group membership ends. A content-free deleted-message marker may remain to preserve conversation order.
Photos owned by the user or linked only to deleted content are hidden immediately, and their private and public copies in Cloudflare R2 are queued for permanent deletion.
Delete data without deleting the account
You can keep your account while deleting only selected content or specific categories of data attributable to your account. We may request identity verification, and records that must be kept by law may be excluded from deletion.
Delete your own fishing post, comment, photo, or group message directly from that content's menu.
Change editable profile fields such as your name and phone under Profile/Settings.
Use support to request deletion of an attributable data category that has no separate delete control in the app.
Request data deletion through support
- Where possible, send the request from the email registered to your account; if you use phone sign-in, include the registered phone number.
- Use the subject "Data deletion request" and clearly say that you want to keep the account and which data category should be deleted.
- Where possible, identify the relevant post, photo, message, or booking. We may request additional verification to protect the account.
What is retained
Records of deletion, destruction, or anonymization operations are retained for at least 3 years under the applicable KVKK regulation.
Booking, payment, refund, and accounting records may be retained for the applicable statutory retention and limitation periods.
Within a legally retained booking record, limited fields supplied for the passenger manifest—such as name and contact details and, where provided, national ID/passport information—or an IBAN supplied for payment/payout may remain as part of that record for the same period.
A pseudonymous deleted-user ID that cannot be used to access the account may remain linked to retained booking records to preserve transaction integrity.
Limited records connected to an open dispute, safety review, legal claim, or authority request may be retained until the process and applicable limitation period end.
Aggregated or de-identified analytics and crash statistics that cannot be linked directly to the account may remain.
Access to legally retained records is restricted and they are not used for marketing.
Timing and outcome
We normally complete valid requests within 30 days after verification. Deleted content cannot be restored. If an active booking, host profile/application, or legal retention duty limits the request, we will explain the scope and next steps.
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